Refund Policy

Refund Policy:

Refund Policy for Himalayan Wellness Company

At Himalayan Wellness Company, we strive to provide you with the finest products and exceptional customer service. We understand that there may be instances where you may need to request a refund. This Refund Policy outlines the terms and conditions for requesting a refund for products purchased from our online store.

Eligibility for Refund:

To be eligible for a refund, you must submit a refund request within 2-3 days from the date of purchase.

The product must be in its original condition, unopened, and with all packaging intact.

Condition of Refund:

Product Defect or Damage: If the product you received is defective or damaged, we will issue a full refund, including shipping costs.

Refund Process:

To request a refund, please follow these steps:

Contact our Customer Service team at feedback@himalayanwellnessco.com within the specified refund period.

Provide a clear explanation of the reason for your refund request.

Include your order number, product details, and any relevant supporting documentation such as photos of the damaged product.

Approval and Notification:

Once your refund request is received and reviewed, we will notify you of the approval or rejection of your refund.

If approved, we will initiate the refund process to your original method of payment.

Refund Timeframe:

Refunds may take 10-15 business days to process, depending on your payment method and financial institution.

Shipping Costs:

Shipping costs are non-refundable.

Return Shipping:

If you are required to return the product, you will be responsible for the return shipping costs.

Contact Information:

If you have any questions or concerns about our Refund Policy, please reach out to our Customer Service team at feedback@himalayanwellnessco.com

Thank you for choosing Himalayan Wellness Company. We appreciate your trust and are committed to ensuring your satisfaction with our products and services.